MNRE-registered vendor under PM Surya Ghar · PrimeTower Infra
98184 87575
Refund & Cancellation Policy
Official Legal StandardLast Revised: January 1, 2026

Refund & Cancellation Policy

1. Cancellation Before Dispatch

Cancel free before dispatch — you receive a full refund within 7 days.

2. DISCOM Feasibility Rejection Refund

100% refund within 7 days if your DISCOM rejects feasibility.

3. Cancellation After Dispatch

After dispatch, cancellation is permitted only if the kit is undelivered (the ₹2,000 delivery charge is non-refundable).

4. Damaged-in-Transit Items

Damaged-in-transit items are replaced free if reported at delivery with photos.

5. Refund Method & Card Processing Fee

All refunds are credited back to the original payment method. Any card processing fee (paid by the customer) is non-refundable.

Grievance Officer: Ankit S. · support@gorevo.in · +91 98184 87575GSTIN 09AAPCP0491C1ZB
YOUR FAMILY SOLAR COMPANY
REVO is a brand of PrimeTower Infrastructure Pvt. Ltd. · Amigo Corporate, C-25, Sector 8, Noida, Uttar Pradesh 201301

Empowering Indian families with clean, reliable rooftop solar. Backed by government MNRE PM Surya Ghar subsidies and 30-year Performance Warranty.

MNRE-registered vendor under PM Surya Ghar

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Corporate HeadquartersAmigo Corporate, C-25, Sector 8, Noida, Uttar Pradesh 201301
Bareilly Hub (UP)Civil Lines · 24-Hr Service Van
Delhi OperationsBRPL / BYPL / TPDDL Liaison

Direct Support

Hours: Mon–Sat, 10 am – 7 pm

REVO is a brand of PrimeTower Infrastructure Pvt. Ltd. · GSTIN 09AAPCP0491C1ZB · Amigo Corporate, C-25, Sector 8, Noida, Uttar Pradesh 201301