Question 1

How does the ₹1,08,000 subsidy reach my bank account?

Accepted Answer

Under the PM Surya Ghar National Portal, once REVO completes your installation and the DISCOM installs the bidirectional net meter, our engineer uploads the commissioning report. Within 15-20 working days, ₹78,000 (Central Govt DBT) and ₹30,000 (UP State DBT) are credited directly into your Aadhaar-seeded bank account.

Question 2

Will I lose my rooftop terrace space after installing solar?

Accepted Answer

No! REVO installs an HDGI (hot-dip galvanised iron) mounting structure, wind-tested, standard lower height 6 ft. You can comfortably walk underneath, host family gatherings, or dry clothes. It actually acts as a cool sunshade over your terrace.

Question 3

Why is REVO only taking a ₹1,000 token deposit?

Accepted Answer

The ₹1,000 refundable token reserves your equipment allocation and triggers your satellite CAD roof blueprint and DISCOM feasibility check. Delivery is a flat ₹2,000 per kit paid to REVO, and installation is ₹10,000 paid directly to the installer. With finance, start with just ₹12,000 (loan covers the ₹1,45,000 kit only).

Question 4

What happens during cloudy days or power cuts?

Accepted Answer

Bifacial DCR panels capture diffused light even during monsoon clouds. On-grid systems feed excess power to the grid during sunny hours, earning units on your net-meter that offset evening or cloudy consumption. In grid-tied mode without a battery, the inverter turns off during power cuts to protect line workers (anti-islanding safety).

Question 5

Are the panels safe from monkeys, storms, and heavy winds?

Accepted Answer

Yes! REVO uses 3.2mm tempered toughened glass panels that can easily bear human weight and jumping monkeys. We install an HDGI (hot-dip galvanised iron) mounting structure, wind-tested, standard lower height 6 ft anchored with chemical fasteners.

Question 6

How long does the DISCOM net-meter installation take?

Accepted Answer

Physical solar installation takes just 1 day. Net-meter paperwork and physical inspection by UPPCL/PVVNL/BSES usually takes 12 to 18 business days. REVO’s liaison officer handles all meter testing fees and paperwork so you don’t need to visit any electricity office.

Question 7

What does the 5-Year REVO Doorstep Maintenance cover?

Accepted Answer

It includes twice-a-year scheduled visits for system health inspection, cable tightening, and panel dusting. Plus, our automated Wi-Fi telemetry monitors your daily inverter generation—if generation drops below 85% of baseline, an alert is raised automatically.

Question 8

Do I need my electricity bill and Aadhaar card in the same name?

Accepted Answer

Yes! Under PM Surya Ghar rules, the consumer name on the electricity bill, the Aadhaar card, and the bank passbook/cancelled cheque must match to ensure uninterrupted direct DBT subsidy transfer.

Frequently Asked Questions

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